Help with the app
Account, sign-in, purchases or anything not working. In the app: Settings › Help. Or email us.
support@clairitea.comSupport
How can we help?
Pick the one that fits and a person on our team will get back to you.
Named on a page?
Ask us to review or remove a post or page. Use the form below or email us with the link. You don’t need an account.
safety@clairitea.com
Your data
Access, correct or delete your data. You can also delete your account any time from Settings in the app.
Read the privacy policyAsking for a review?
- The link to the page or post.
- What’s wrong: it breaks a house rule, shares private details, or is about the wrong person.
- An email we can reply to. You don’t need an account.
In danger right now?
Call 911 or your local emergency number. Clairitea can’t send help.
A post about you?
Tell us which post and what is wrong with it. You do not need an account.
- Tell us which post The page link, which post, and what is wrong with it.
- Confirm your email We send you a link. Your request starts when you open it.
- We review it We aim to review it within 48 hours.
We remove posts that break the House rules, including private information, threats, harassment and posts about the wrong person. A post that follows them may stay up, because it is another person’s account of their own experience.
We never remove or change a post in exchange for payment.